*Join Our Product Healthcare Client*
Hiring for Operations Manager for our Healthcare Client in Noida Office
Job Summary
HPA Operations Manager is responsible for overseeing a team of HPA Ops professionals ensuring that all operations within the department are conducted efficiently, accurately, and in accordance with company policies and regulatory standards.
Essential Functions/Responsibilities/Duties
· Oversees the day-to-day operations of the department
· Set performance goals, monitor progress, and provide regular feedback to ensure continues improvement
· Develop and implement strategies to improve workflows, reduce processing times and enhance overall productivity
· Reviews, refreshes, and standardizes procedures to improve efficiency and enable excellence
· Coach and guide team members for client, process, and best practices through training, tools, and team governance
· Monitor key performance indicators (KPIs) and use data to drive improvements
· Payroll/ overtime/incentive management
· Conduct Reviews and ensure documentation for compliance to production standards in terms of quality, quantity, and documentation
· Use tools and resources to manage to turn around times for workflows, reduce hand offs and drive root cause, and corrective actions
· Leveraging technology to augment human capabilities by monitoring and adjusting processes to increase automation in partnership with technology and IT teams
· Project and Initiatives as assigned or owned
· Team recognition
· Work closely with senior manager to align the department’s goal with the overall strategic objectives of the company
· Provide periodic reports to senior management
Education and Experience
· Bachelor’s degree
· Excellent organizational, analytical, and problem solving skills.
· Leadership experience
· Experience in leading change initiatives within an organization, including restructuring teams, implementing new technologies, or rolling out new policies and procedures.
Required Knowledge, Skills, and Abilities
· Leadership and management skills
· Communication
· Analytical thinking
· Organizational skills
· Decision-Making
· Strategic Thinking
· Adaptability
*Apply Now:*
Submit your resume and cover letter to [cloudanglesrecruiters@kyanosai.com]
*Equal Opportunity Employer:* We welcome applications from qualified candidates of all backgrounds.
Thanks & regards
Pinki Arya